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Finally, a book that gives you the rules to take control! 24 chapters answer your questions in simple language and illustrations. Hundreds of government and private agencies help you solve problems. 5 federal laws explain your rights, remedies, and legal protections. This breakthrough book reveals what every consumer needs to know. Before you make another purchase, before you pay another bill, before you risk your financial future -- consult the most complete
and easy-to-read book ever written on credit!
CREDIT REPORTS AND APPLICATIONS
CREDIT CARD FRAUD, LOSS, AND THEFT
PHONE AND MAIL PURCHASES
WARRANTY PROTECTION
UTILITY CREDIT
COSIGNING LOANS
BUYING ON LAYAWAY
USING BANK MACHINES
ELECTRONIC BANKING
DISPUTE RESOLUTION PROCEDURES
FAIR CREDIT REPORTING ACT
EQUAL CREDIT OPPORTUNITY ACT
CREDIT PRACTICES RULE
FAIR CREDIT BILLING ACT
FAIR DEBT COLLECTION PRACTICES ACT
CREDIT CARD NETWORKS
CREDIT REPORTING
CONSUMER GROUPS
DISPUTE RESOLUTION ORGANIZATIONS
FEDERAL TRADE COMMISSION OFFICES
FEDERAL ENFORCEMENT AGENCIES
Introduction: Using This Guide - vii
Glossary: Understanding Credit Terms - ix
Part I: Getting Credit
How to Choose Credit Cards - page 3
How to Apply for Credit - page 9
How Credit Applications Are Evaluated - page 15
How to Establish Credit History - page 19
How to Maintain Credit History - page 23
Part II: Using Credit
How to Calculate the Cost of Credit - page 35
How to Deal With Debt - page 41
What to Do About Lost Credit Cards - page 47
What to Do About Credit Card Fraud - page 51
How to Resolve Disputes - page 55
Part III: Understanding Your Rights
The Fair Credit Reporting Act - page 69
The Equal Credit Opportunity Act - page 73
The Credit Practices Rule - page 79
The Fair Credit Billing Act - page 83
The Fair Debt Collection Practices Act - page 89
Part IV: Special Credit Topics
What Young Adults Need to Know - page 95
What Women Need to Know - page 103
What Older Americans Need to Know - page 107
Part V: Credit Related Topics
How to Get Public Utility Credit - page 115
How to Cosign a Loan - page 117
How to Shop by Phone and Mail - page 119
How to Buy on Layaway - page 123
How to Use Electronic Banking - page 125
How to Get Warranty Protection - page 131
Part VI: Getting Help
Credit Card Networks - page 139
Credit Reporting Agencies - page 141
Consumer Organizations - page 143
Dispute Resolution Organizations - page 145
Federal Trade Commission Offices - page 159
Federal Enforcement Agencies - page 161
Federal Reserve Banks - page 163
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